About Us

Leading experts in Medical Malpractice insurance looking after doctors in every corner of South Africa

About Us – Our Story

Medrisk is an experienced team of industry experts who are passionate about making a difference to the South African medical industry. Yes, today we are one of South Africa’s leaders in this field, but our journey was a tough one and it took years to get to where we are now.
In 2004, Jamal Ismail, the CEO and founder of Medrisk, started an insurance practice called Igennix Financial Services with a primary focus on serving the financial planning and insurance needs of professionals. With many of his clients being healthcare professionals, he soon realised that malpractice protection was one of the most important parts of planning for practitioners in private practice. Unfortunately, he was unable to provide advice on this type of insurance. Many of his clients did not understand the type of cover they had, nor did they know if they were adequately protected.

He approached a large American insurer who were able to address the needs of high-risk specialists, however, they declined to provide him a contract citing that his practice is too small. His big break came in 2017, when Constantia Insurance, after months of negotiation, granted him a contract, as they needed assistance in marketing their product to Cape Town doctors.
This was the springboard he needed as Jamal and his team quickly became industry leaders, and Medrisk now has doctors in every corner of South Africa who are amazed at the difference he has made to their practices.

The Medrisk difference

We have a long track record of success and financial strength, even before the inception of Medrisk which ensures we will be here when you need us most. More than 10 years of combined expertise in advising, protecting, and defending the healthcare community together with the expertise of our underwriting partners, ensures that you always have the best possible protection.
Medrisk are recognised malpractice insurance consultants, and a leader in helping the medical community address healthcare delivery challenges in today’s rapidly changing landscape. We have doctors in every part of South Africa who have engaged with us, and have already saved our doctors millions in premiums over the past few years.
We have a relentless emphasis on helping providers make it more affordable for practitioners to be in private practice. This includes particularly high-risk specialists, such as obstetricians and neurosurgeons with high-risk profiles, who ordinarily would be paying absurdly high premiums.
With so many distractions facing healthcare professionals, our commitment is to help healthcare providers and administrators focus on what matters most, giving superior patient care. By partnering with us, you no longer need to stress about affordable medical indemnity premiums. In addition to the affordable premiums, we continuously provide our clients with resources and educational material to help mitigate risk and enhance patient care.

Our Providers

Ethiqal

EthiQal is proud to offer South Africa’s first homegrown occurrence-based medical indemnity solution. With a firm belief that our doctors are a national asset that must be safeguarded for our nation’s well-being, they are committed to actively protecting our doctors, their practices, and their patients. As a company that cares about the future of medical care in South Africa, they collaborate with healthcare practitioners, their professional societies, the legal profession, and government representatives to bring security to the medico-legal landscape and to secure the future of the medical profession while preserving and building medical care in the country for everyone’s benefit.

Genoa

Genoa Underwriting Managers has been providing liability protection for the last decade and has recently started providing malpractice insurance for South African healthcare professionals as they They have established themselves as a leading niche-market, liability Underwriting Manager who can provide fast, efficient, and insurance-specific as well as innovative solutions. They are currently the only provider available to South Africa healthcare professionals who could extend an automatic 5 year extended reporting period on their claims made policy.
Genoa Underwriting Managers is backed by Munich Re the worlds largest reinsurer.